• Address: Forest Lake, MN 55025 (map)
• Date Posted: 09/18/09

OBJECTIVE: Seeking a position with a progressive employer where I contribute my skills in Real Estate, Customer Service, Data Entry, Administrative Skills, and Internet Research.

BACKGROUND SUMMARY: Fifteen + years experience working as administrative support from my fully equipped home office for several companies and outside businesses. My duties include, data entry, designing legal forms, invoices, research, updating mailing list, letters, creating databases. Three years in retail management in charge of payroll, sales, scheduling, inventory. 6 years working part-time in administration in Real Estate support.

Customer Service:
Stewart Response Group
01/16/2009 to Present
Inbound customer service from my home office

Customer Service:
Alternative Billing
10/2008 to 12/15/2008
Inbound & outbound call center

NTI 09/2007- 03/2008
Taking inbound orders for the IRS from my home office.

Office Manager:
WHY USA Metro Brokers 2002-2008
Assisted owner and real estate agents with customer service, data entry, clients, closings, and marketing, maintained website. Data Base management, input listings in North Star MLS.

Data Entry Operator:
PMC 2002-2003
Telecommuting position.
Enter rebate forms into a database via online from my home office.

Form Developer:
Miller Davis 1998-2003
Telecommuting position.

Design Immigration, Workman’s Comp, UCC forms using PageMaker, Visual Basics, Formflow.
Create databases in Microsoft Access.

Secretary:
Carlson Manufacturing 1996-1998
Telecommuting position.
Created letters, memos, data entry using Microsoft Office.
Keeping track of invoices, billing & sales.
Ordered supplies.
Maintained customer client list.
Worked on AP/AR



Customer Service/Data entry

Liberty Check Printers 1988 –1995
Entering customers bank information for checks. Shipping and receiving in warehouse.


EDUCATION:

ICS
Desktop Publishing Certificate

Lifetime Career Schools:
Small Business Management Certificate.