IT Storage Networking Technical Presales Test Operations Support  (Eden Prairie)

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Details
  • Address: Valley View Road, Eden Prairie, MN 55344 (map)
  • Date Posted: 09/26/09
  • Job Type: Full-time
Description

Technical / Presales / Test / Operations Support

Company: The Company is a smaller Value Added Reseller (VAR) that specializes in the BUY / SELL / TRADE of products from newer and emerging IT Storage hardware manufacturers.

Our Company saves customers thousands of dollars on new and used hardware, complete systems, add-ons, upgrades and parts. The hardware that we buy and sell includes a large selection of Storage Systems, Network Switches, IT Appliances and Equipment that attaches to Servers.

General: This is a key position to the success of the Company that relates to all aspects of the business and is continually growing.

Duties and responsibilities: This position will be involved in most aspects of the complete purchase, sales and delivery of the different products.

**Receive / Audit / Test / Ship IT Equipment (50-70% of Time)**

Check in and Audit IT equipment that is purchased
* Test incoming
* Set up and configure per manufacturer training and set IP address
* Package and ship
* Maintain Company Inventory equipment, parts and systems
Support:
* Phone support of customers asking (10-20%)
* Basic product overviews
* Answer basic technical questions on equipment / Capabilities
* Research on internet products / pricing / sources
* Use on-line services to source critical parts / products
* Provide eBay pricing for marketing ads
Marketing Support: Work with Marketing to advertise new equipment received

The company's Infrastructure:
* Consult on all ESX IT internal systems
* Outside customer work as required
* Seek and attend continuous training on different manufacturers – primarily on line
Personal attributes:
* Energetic / Self starter
* Problem solver
* Good communications skills
* Able to Multitask and change priorities as required
* Organized / Time management required
Qualifications:
* Some formal education in IT related area
* Basic networking / IP network skills
* MS Server – Ability to set up and configure servers
* Unix experience – Ability to set up and configure servers
* 4 yr degree not require but desirable
Location:
Hwy 169 and Valley View Rd
Eden Prairie, MN 55344

To Apply:
Email Resume to: Employment@EmergentSX.com

Compensation: Based on experience
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Ad ID: 478213